When Receiving Your Product

Before signing the cargo report, check whether there is any damage or problem in the box of your product. If there is damage or deficiency for any reason, if there is an opening in the tape of the parcel, return your box to the cargo officer without signing any documents related to the delivery, with a request to keep a record. If you fulfil this obligation, your new products will be sent to you immediately. In the event of receipt of products whose box is damaged or whose contents are allegedly missing, we are not responsible for the damage or lack of products inside. Please report this as soon as possible with the contract number.

Our Customer Service

For all your questions about your orders and to get information about the products, you can request support by filling out our contact form.